How do I review a membership application?
If your community has memberships, an assigned hub administrator will receive an automated email with a unique link to any new membership application that requires verification.
Hub administrators can also review applications by going to the Memberships tab in the left-side navigation menu and selecting the membership application that needs attention.
Actions a hub administrator can take:
Place On Hold
Use this option if additional documentation or corrections are needed.
The user will automatically receive a message that includes the reason/comment provided by the hub administrator.
Reject
If rejected, the user will automatically be refunded their full upfront membership payment.
They will also receive an automated message letting them know their application was not approved.
Approve
Once approved, the user will receive an automated confirmation that their membership has been accepted.
